Quality Metrics - April 2021

18WS prides itself on providing the highest quality of care to its patients. We employ staff who are at the top of their game in their specialties and go the extra mile for their patients. The following information offers a snapshot of our quality metrics and demonstrates our strong commitment to continuous improvement.

“As a healthcare organisation our priority has always been to ensure that everything we do is centred on patient care. In order to achieve this, we benchmark and monitor our performance closely to identify areas for improvement and innovation. I am delighted that our key performance indicators consistently demonstrate exceptional patient feedback and performance data as well as evidence of our ongoing commitment to continuous improvement.”

Dr Conal Perrett

Founder, Executive Chairman & Medical Director

Read the full document here

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